777dk's Privacy Policy — Your information is safe with us

1Introduction & Applicability

777dk (https://777dk.pro) is a trusted online gaming platform for players in Bangladesh. We understand that using our platform means sharing personal information with us — and we take that trust seriously.

This Privacy Policy applies to all users of the 777dk website and applications. By accessing our platform or creating an account, you are considered to have accepted this Privacy Policy. We recommend reading it carefully before registering.

This policy is written in Bengali so our Bangladeshi members can easily understand it. If any part is unclear, our support team is always ready to help.

2What Information We Collect

777dk collects certain information to deliver our services and maintain platform security. We collect two types of data — what you provide directly, and what is gathered automatically through your use of the platform.

3How Your Information Is Used

777dk uses the information we collect for the purposes listed below. We never use your data for anything outside of these purposes:

• Account Management: To create your profile, complete verification, and ensure secure login.
• Transaction Processing: To accurately process deposits, withdrawals, and bonus payments.
• Security & Fraud Prevention: To detect suspicious activity and ensure the safety of all members.
• Responsible Gaming: To identify signs of problem gambling and provide timely support.
• Legal Compliance: To comply with AML (Anti-Money Laundering) and KYC regulations.
• Service Improvement: For analysis and research to further improve your experience.
• Promotional Communications: To send you special offers and updates, subject to your consent.

4Data Sharing & Disclosure

777dk never sells your data. However, there are limited circumstances in which information may be shared with specific third parties:

• Payment Providers: Necessary information is shared with payment partners such as Mobile Banking, Nagad, and Rocket to complete transactions. These partners operate under their own privacy policies.
• Game Providers: Game providers such as Evolution and Pragmatic Play may access gameplay data, but not your full personal information.
• Legal Obligations: We may be required to share information with authorities in response to a court order, government investigation, or other legal obligation.
• Technology Partners: Cloud service providers and cybersecurity vendors may access limited data, strictly under contractual agreements.

777dk ensures that all third parties comply with international data protection standards. If any partner is found to be in breach of these standards, we terminate that relationship immediately.

5Data Security Measures

777dk uses multiple layers of security to protect your privacy. Together, these measures keep your data as safe as possible:

• 256-bit SSL/TLS Encryption: Every data transfer takes place through encrypted channels.
• Firewall Protection: Our advanced firewall system blocks unauthorized access attempts.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Regular vulnerability assessments are conducted by third-party security experts.
• Server Security: Servers storing your data are protected by both physical and digital security measures.
• Staff Training: Our team receives regular data protection training and is bound by NDA agreements.

6Cookies & Tracking Technologies

777dk uses cookies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience. We use the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure site security. These cannot be disabled as the site cannot function without them.
• Performance Cookies: To analyze which pages receive the most visits and how quickly the site loads.
• Functionality Cookies: To remember your language preference and theme settings.
• Analytics Cookies: To help improve the site by analyzing user behavior.

You can disable all non-essential cookies through your browser settings. Please note that some features may not function properly as a result.

7Your Rights

As a 777dk member, you have several important rights regarding your data. We respect these rights and are here to help you exercise them:

• Right to Know: You can request a summary of what personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Deletion: You may request deletion of your data at any time, provided there is no legal obligation to retain it.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Portability: You can receive your data in a standard portable format.
• Right to Object: You can object to promotional communications or profiling at any time.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.

8Minor Protection

777dk strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.

• Date of birth is verified at the time of registration.
• If your age appears questionable during verification, additional documentation may be requested.
• If a minor's account is identified, it will be suspended immediately and all associated data will be deleted.
• If a parent or guardian suspects their child has created an account, they can contact us directly.

9Data Retention Period

777dk does not retain your data beyond what is necessary. Each type of information is subject to a defined retention policy:

• Account Information: For the duration of the active account and up to 5 years after closure for legal compliance.
• Transaction Records: A minimum retention period of 5 years is mandatory under AML regulations.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Support Contact: Records are retained for up to 2 years after an issue is resolved.
• Marketing Information: Deleted immediately upon withdrawal of consent.

Once the retention period expires, your data is automatically deleted or anonymized in a way that makes it impossible to identify you.

10Changes to the Privacy Policy

777dk may update this Privacy Policy from time to time. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• For significant changes, we will send a notification to your registered email address.
• A summary of changes will be displayed upon logging into the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

11Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us. Our dedicated privacy team will handle your matter with the utmost care:

• Live Chat: Get instant assistance via the live chat button in the bottom-right corner of the platform.
• Email: [email protected] — we typically respond within 24 hours.
• Formal Complaints: Privacy breach complaints will receive a formal response within 7 business days.

If our support team is unable to resolve your concern, you may file a complaint with the relevant regulatory authority. We will always cooperate transparently throughout that process.